The overall objective was to improve the health of the Georgian people through an reformed health purchasing system and improved access to high quality health services. Health and Social Programs Agency (HeSPA) role in providing access to a universal package of health services was strengthened and a new role of ensuring that private health insurance companies meet the terms and conditions for public funding was implemented.
The project focused on implementing two major components:
1. Technical support for HeSPA purchasing system building development and external relationships;
2. Technical support to HeSPA for organization and management capacity building and recommendations for technology architecture.
Main outputs included:
• Public Complaints mechanisms established;
• Concept and strategy for unique identification numbering system developed;
• Framework supporting HeSPA to manage voucher terms/service agreements;
• HeSPA Strategic Business Plan developed;
• Organizational structure and functions of units developed;
• Operating procedures for HeSPA administration/ management prepared;
• HeSPA business processes audited / revised;
• Conditions defined for the implementation of unique identification numbering system of the providers;
• New data model designed;
• Data exchange protocol between partners;
• Database developed;
• Pilot database implemented;
• Functional Requirements of the HeSPA information system defined;
• Technical specification of the HeSPA IT system, including requirements for software and equipment defined;
• Strategy and conditions for the implementation of an integrated IT network developed;
• Architecture of information system designed;
• Basic modules of information system developed and tested;
• Human Resource Policy and Strategy developed for IT development;
• Training plan developed for IT personnel;
• Training plan implemented;
• Advises to HeSPA on day-to-day operations and issues during the transition period.