The New Approaches of CES in Delivering Services to Clients
The main aim of the project is to enhance capacities of the CES in delivering services to its clients. A new set of tailor made mediation services to the employers will be developed and capacities of the CES staff to deliver the new services and implement new working methods will be increased. A model of e-counselling support for CES clients will be created. E-counselling will be defined as a new business process of self-service vocational guidance and counselling services to the unemployed and job seekers supported by an e-advisor. Corresponding application module will also be developed. This project will also introduce new tailor made active labour market measures targeted to the long-term unemployed and a model for management, monitoring and implementation of these measures.